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Online Banking FAQ

Q. What is State Bank Financial Online Banking?

A. State Bank Financial Online Banking lets you use a personal devices to perform many banking activities online. You can get up-to-the-minute information about your accounts and view all account transactions including ATM and point of sale transactions. You can transfer funds between eligible accounts including making payments on loans or credit lines. You can download transaction information into money management software programs. Another feature of Online Banking is the ability to pay bills online with Bill Pay.

Q. Is State Bank Financial Online Banking available for my business accounts?

A. Yes, State Bank Financial Online Banking is available for both our consumer and commercial customers. If you have both your personal and business accounts with us, you will need to submit separate applications for access to State Bank Financial Online Banking. You will need to have separate State Bank Financial Online Banking IDs and Password to access your accounts and you will not be able to view your personal and business accounts at the same time. The only exception is if you are a Sole Proprietorship, and have both your business and personal accounts with us, you will only need one State Bank Financial Online Banking ID and password to access all of your accounts and you will have the ability to transfer funds between your business and personal accounts.

Q. How much does State Bank Financial Online Banking and/or Bill Pay cost?

A. Online Banking is FREE to our consumer customers when you use it to access account information, balance your checkbook and conduct transactions such as account transfers, etc. For our consumer customers, the Bill Pay service is available at no additional cost. For our commercial customers, we offer Bill Pay services for a small fee. Please call a State Bank Financial representative for detailed answers to your Bill Pay questions.